> ## Documentation Index
> Fetch the complete documentation index at: https://docs.openwhispr.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Changing your email address

> How to move your account — and your subscription — to a different email address.

Email us at [support@openwhispr.com](mailto:support@openwhispr.com) from the
address currently on the account, tell us the new one, and we'll move it.

There's no way to do this from inside the app yet. We'd rather say that plainly
than have you search Settings for a button that doesn't exist. It's on our list.

## What moves with it

Everything. Your notes, transcriptions, settings, and your subscription all stay
attached to the same account — only the address you sign in with changes. You
won't be charged again and you don't need to resubscribe.

## Leaving a company, or moving from work to personal

This is the most common reason people ask, and it works the same way: send us
both addresses and we'll switch it over. Worth doing **before** you lose access
to the old mailbox, since we email the current address to confirm the change is
really you.

If you can no longer receive mail at the old address, tell us — we can still
help, we'll just need a bit more to confirm you're the account holder, such as
the last four digits of the card or the date of a recent payment.

## FAQ

<AccordionGroup>
  <Accordion title="Can I just make a new account and cancel the old one?">
    You can, but you'd leave your notes and transcriptions behind on the old
    account and start a new subscription. Moving the address keeps everything.
  </Accordion>

  <Accordion title="Will my invoices still show the old address?">
    Invoices already issued keep the details they were issued with. If you need
    one reissued, see
    [Invoices and receipts](/help/account/invoices-and-receipts).
  </Accordion>

  <Accordion title="I signed in with Google or Apple. Can I still change it?">
    Yes — email us and we'll sort it. Tell us how you sign in so we know what
    we're moving.
  </Accordion>
</AccordionGroup>

<Snippet file="still-need-help.mdx" />

## Related

* [Managing your subscription](/help/account/manage-your-subscription)
* [Invoices and receipts](/help/account/invoices-and-receipts)
* [Deleting your account](/help/account/delete-your-account)