> ## Documentation Index
> Fetch the complete documentation index at: https://docs.openwhispr.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Invoices and receipts

> Where to download your invoices, and how to get a company name or VAT number onto them.

Your invoices live on your billing page at Stripe. Open **Settings**, choose
**Plans & Billing** under **Account**, click **Manage Billing**, and you'll find
your full payment history there with a downloadable PDF for each one.

Stripe also emails a receipt every time you're charged, to the address on your
account.

## Getting your company details on the invoice

If you're expensing OpenWhispr or claiming the VAT back, the invoice usually
needs a company name, an address, and a tax or VAT number on it.

**Email [support@openwhispr.com](mailto:support@openwhispr.com)** with the
details you need on it and we'll reissue the invoice. We don't collect tax
numbers at checkout today, so this is a manual step at our end rather than
something you can set yourself — we'd rather tell you that than have you hunt
for a field that isn't there.

Send us:

* The company name and billing address as they should appear
* Your VAT or tax registration number, if you need one shown
* Which invoice (the date, or the amount)

## FAQ

<AccordionGroup>
  <Accordion title="I need an invoice for a payment from months ago.">
    They're all in your billing history at Stripe, however far back they go. If
    you can't get in — for example the card holder has left the company — email
    us and we'll send them over.
  </Accordion>

  <Accordion title="Can I change the email that receipts go to?">
    Receipts go to the address on your account. To change that address, see
    [Changing your email address](/help/account/change-your-email).
  </Accordion>

  <Accordion title="Do you charge VAT?">
    What you pay is the price shown at checkout. If you need the tax position
    stated formally for your finance team, email us and we'll put it in writing.
  </Accordion>

  <Accordion title="Can I pay by invoice or bank transfer instead of a card?">
    On Enterprise, yes — email us and we'll set it up. On Pro and Business,
    payment is by card through Stripe.
  </Accordion>
</AccordionGroup>

<Snippet file="still-need-help.mdx" />

## Related

* [Managing your subscription](/help/account/manage-your-subscription)
* [Changing your plan](/help/account/change-your-plan)
* [Refunds](/help/account/refunds)