> ## Documentation Index
> Fetch the complete documentation index at: https://docs.openwhispr.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Why can't I manage billing?

> What it means when your plan is managed by someone else, and what you can still change yourself.

If **Plans & Billing** shows your personal plan as **Free** while you clearly
have paid features, your access is coming from a workspace seat rather than from
a subscription of your own. The screen names whoever manages the billing.

That's working as intended — someone at your organisation is paying for a
workspace, and you hold a seat in it. There's no subscription in your name, so
there's nothing for you to manage or cancel.

## What you can still do

* **Everything about how you use OpenWhispr** — models, hotkeys, languages,
  dictionary, privacy settings. None of that is billing.
* **Buy your own subscription anyway**, if you want paid features that continue
  after you leave the organisation. The two are independent.
* **Leave the workspace**, from **Settings → Workspace** under **Account**. You
  lose access to its shared notes, and the seat is released.

## What you'll need to ask the owner for

* Changing the workspace's plan, or its card and invoices
* Adding seats so you can invite someone
* Removing members, or transferring ownership

## If your seat goes away

If the workspace subscription ends, or your seat is removed, your account
doesn't disappear — you drop to the Free plan. Local dictation stays unlimited,
your own API keys keep working, and OpenWhispr Cloud returns to 2,000 words per
rolling 7 days. Notes you created personally stay with you; notes that lived in
the workspace's shared spaces stay with the workspace.

## FAQ

<AccordionGroup>
  <Accordion title="I'm the workspace admin. Why can't I manage billing?">
    Billing is restricted to the workspace **owner** — admins manage people and
    spaces, not the card. If the owner has left, ownership can be transferred:
    see [Transferring or deleting a workspace](/help/account/transfer-or-delete-a-workspace).
  </Accordion>

  <Accordion title="I'm paying personally and my company also gave me a seat.">
    You're paying twice for the same thing. Cancel whichever you don't need —
    usually the personal one. See
    [Cancelling your subscription](/help/account/cancel-your-subscription).
  </Accordion>

  <Accordion title="Can I see the workspace's invoices?">
    Only the owner can. Ask them, or ask us and we'll send them to whoever owns
    the account.
  </Accordion>
</AccordionGroup>

<Snippet file="still-need-help.mdx" />

## Related

* [Billing for a team](/help/account/workspace-billing)
* [Seats — adding, removing and what counts](/help/account/seats)
* [Managing your subscription](/help/account/manage-your-subscription)