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Email us at support@openwhispr.com from the address currently on the account, tell us the new one, and we’ll move it. There’s no way to do this from inside the app yet. We’d rather say that plainly than have you search Settings for a button that doesn’t exist. It’s on our list.

What moves with it

Everything. Your notes, transcriptions, settings, and your subscription all stay attached to the same account — only the address you sign in with changes. You won’t be charged again and you don’t need to resubscribe.

Leaving a company, or moving from work to personal

This is the most common reason people ask, and it works the same way: send us both addresses and we’ll switch it over. Worth doing before you lose access to the old mailbox, since we email the current address to confirm the change is really you. If you can no longer receive mail at the old address, tell us — we can still help, we’ll just need a bit more to confirm you’re the account holder, such as the last four digits of the card or the date of a recent payment.

FAQ

You can, but you’d leave your notes and transcriptions behind on the old account and start a new subscription. Moving the address keeps everything.
Invoices already issued keep the details they were issued with. If you need one reissued, see Invoices and receipts.
Yes — email us and we’ll sort it. Tell us how you sign in so we know what we’re moving.