What consumes a seat
- Every member. Owner, admin or member — by default they all hold a seat.
- Every invitation you’ve sent that hasn’t been accepted yet. This is the one that surprises people. A pending invite reserves its seat so the person has somewhere to land when they accept. Revoke it, or let it expire, and the seat comes back.
Adding seats
If you’re out of capacity, inviting someone fails with a message telling you to add seats first. To add them: open the workspace billing card in Settings → Workspace, and use Add seat. Before it goes through, OpenWhispr shows you the new capacity and the exact Charge today — the change is prorated, so you pay for the rest of the current period rather than a full month. A workspace can hold up to 500 seats. If you need more than that, talk to us about Enterprise.Removing seats
Seats are released automatically. Remove a member, revoke a pending invitation, or have someone leave the workspace, and the workspace’s seat count drops to match — you stop paying for capacity you’re not using, without having to remember to adjust anything. Because of that there’s no “remove a seat” button: seats follow the people. What you can’t do is set the number below the seats currently in use — free up the seat first by removing the person, and the count follows.FAQ
I removed someone but the seat count hasn't changed.
I removed someone but the seat count hasn't changed.
It updates once Stripe confirms. If it’s still wrong after a few minutes,
tell us — that’s a bug worth knowing about.
I invited someone and immediately ran out of seats.
I invited someone and immediately ran out of seats.
Pending invitations hold their seat. Revoke any invites that aren’t going to
be accepted and the capacity comes straight back.
Do I get a refund when a seat is released mid-month?
Do I get a refund when a seat is released mid-month?
The unused portion becomes credit on the workspace’s account and comes off
the next invoice, rather than going back to the card.
Can a member hold a seat in two workspaces?
Can a member hold a seat in two workspaces?
Yes. Seats are per workspace, and each workspace bills for its own.