Your rights and how to use each one
Deleting individual notes, clearing your local history, and turning off cloud
features are all things you can do yourself — see what OpenWhispr stores, and
for how long.
Getting a full export
You can export your notes yourself as Markdown, mirroring your folder structure. For everything we hold — notes, transcription history and account data together — email support@openwhispr.com and ask for a full export. We’ll put it together and send it to the address on the account.A formal request doesn’t need special wording. Say what you want in plain
language and we’ll treat it as the request it is. Tell us the email address on
the account so we can find it.
Where your data is processed
OpenWhispr is operated from the United States, and we and our sub-processors process personal data primarily there. For transfers out of the EEA, the UK and Switzerland, our DPA applies the first mechanism that fits: an adequacy decision where the destination has one, and otherwise the Standard Contractual Clauses — Module Two, controller to processor — with the UK Addendum for UK data and the Swiss adaptations for Swiss data. If you’d rather your content never left your machine at all, local and self-hosted modes are the answer: where your voice and text go explains the difference.Training
Your content is never used to train AI models, and our providers are contractually held to the same. That’s its own article because it’s the question we’re asked most.If you’re a business customer
For your own GDPR compliance you’ll usually need three things, and all three are published:- The DPA — openwhispr.com/dpa. It’s incorporated into our terms, so it already applies. If your legal team needs it signed as a counterpart, email support@openwhispr.com.
- The sub-processor list — Annex 3 of the DPA, with the live version on our trust centre.
- Our security controls — summarised in how OpenWhispr is secured, with the full set on the trust centre.
FAQ
How long does a request take?
How long does a request take?
We aim to deal with it well inside the one-month period the GDPR allows, and
usually much sooner. If a request is complex we’ll tell you.
Do I have to delete my account to have my data erased?
Do I have to delete my account to have my data erased?
No. Deleting the account is the fastest complete route, but you can ask us to
erase specific data instead. If you want to stop paying without losing
anything, cancelling is a different
thing again.
Are you a controller or a processor?
Are you a controller or a processor?
Both, depending on the data. For content you put through the product we act as
a processor on your behalf. For your account and billing data we’re the
controller. The DPA sets out the split.
What about CCPA?
What about CCPA?
Californian users have the right to know what’s collected, to request
deletion, and to opt out of sale. We don’t sell personal information. The
Privacy Policy covers it.