Personal plan vs workspace plan
These are two different things and it’s worth being clear which one you’re looking at.
You only need one of them. If your workspace gives you a paid seat, your
personal plan can sit on Free and you still get the paid features — the
Plans & Billing section will say so, showing your personal plan as Free with
your paid access provided by the workspace.
Starting a workspace subscription
New workspaces begin on the Free plan. Team spaces and shared notes need a paid workspace plan, so the first thing an owner does is start one:1
Open the workspace
Settings → Workspace under Account.
2
Start the subscription
Choose Start subscription and pick how many seats you need. The button
tells you what you’re buying — Start Business with 5 seats, for example.
3
Pay at Stripe
Checkout opens at Stripe. Business is $20/user/month or $200/user/year.
Only the owner can change it
Admins can manage members, roles and team spaces. Billing is owner-only — if you’re an admin rather than the owner, the workspace billing card tells you so and there’s nothing to click. That’s deliberate: one payer, one card, no surprises for whoever’s name is on it.FAQ
I'm already paying for Pro personally and my team just gave me a seat. Am I paying twice?
I'm already paying for Pro personally and my team just gave me a seat. Am I paying twice?
Possibly — the two subscriptions are independent, so nothing cancels your
personal one automatically. If your workspace seat covers what you need,
cancel the personal subscription.
If you’ve just been double-billed for a period, ask us and we’ll refund it.
Can a workspace pay annually?
Can a workspace pay annually?
Yes — $200/user/year rather than $20/user/month. Choose annual at checkout,
or switch later from the workspace’s billing page.
What happens to the workspace if the owner leaves the company?
What happens to the workspace if the owner leaves the company?
Ownership can be transferred to another member — see
Transferring or deleting a workspace.
Do it before their account goes away.