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A workspace has its own plan and its own bill, separate from anyone’s personal subscription. One person — the workspace owner — pays for it, and everyone with a seat gets the paid features through that. Open Settings and choose Workspace under Account to see it.

Personal plan vs workspace plan

These are two different things and it’s worth being clear which one you’re looking at. You only need one of them. If your workspace gives you a paid seat, your personal plan can sit on Free and you still get the paid features — the Plans & Billing section will say so, showing your personal plan as Free with your paid access provided by the workspace.

Starting a workspace subscription

New workspaces begin on the Free plan. Team spaces and shared notes need a paid workspace plan, so the first thing an owner does is start one:
1

Open the workspace

SettingsWorkspace under Account.
2

Start the subscription

Choose Start subscription and pick how many seats you need. The button tells you what you’re buying — Start Business with 5 seats, for example.
3

Pay at Stripe

Checkout opens at Stripe. Business is $20/user/month or $200/user/year.
Afterwards, Manage in Stripe on the same screen opens the workspace’s billing page — card, invoices and cancellation, exactly like a personal subscription but owned by the workspace.

Only the owner can change it

Admins can manage members, roles and team spaces. Billing is owner-only — if you’re an admin rather than the owner, the workspace billing card tells you so and there’s nothing to click. That’s deliberate: one payer, one card, no surprises for whoever’s name is on it.

FAQ

Possibly — the two subscriptions are independent, so nothing cancels your personal one automatically. If your workspace seat covers what you need, cancel the personal subscription. If you’ve just been double-billed for a period, ask us and we’ll refund it.
Yes — $200/user/year rather than $20/user/month. Choose annual at checkout, or switch later from the workspace’s billing page.
Ownership can be transferred to another member — see Transferring or deleting a workspace. Do it before their account goes away.