Getting your company details on the invoice
If you’re expensing OpenWhispr or claiming the VAT back, the invoice usually needs a company name, an address, and a tax or VAT number on it. Email support@openwhispr.com with the details you need on it and we’ll reissue the invoice. We don’t collect tax numbers at checkout today, so this is a manual step at our end rather than something you can set yourself — we’d rather tell you that than have you hunt for a field that isn’t there. Send us:- The company name and billing address as they should appear
- Your VAT or tax registration number, if you need one shown
- Which invoice (the date, or the amount)
FAQ
I need an invoice for a payment from months ago.
I need an invoice for a payment from months ago.
They’re all in your billing history at Stripe, however far back they go. If
you can’t get in — for example the card holder has left the company — email
us and we’ll send them over.
Can I change the email that receipts go to?
Can I change the email that receipts go to?
Receipts go to the address on your account. To change that address, see
Changing your email address.
Do you charge VAT?
Do you charge VAT?
What you pay is the price shown at checkout. If you need the tax position
stated formally for your finance team, email us and we’ll put it in writing.
Can I pay by invoice or bank transfer instead of a card?
Can I pay by invoice or bank transfer instead of a card?
On Enterprise, yes — email us and we’ll set it up. On Pro and Business,
payment is by card through Stripe.